Privacy Policy

Effective: October 2025 · This Privacy Policy explains how Desert Sky Concierge LLC (“Desert Sky Concierge,” “DSC,” “we,” or “us”) collects, uses, and protects information obtained through our services and the website desertskyconcierge.com. By using our site or services, you agree to the practices described here.

1) Information we collect

Depending on how you work with us, we may collect:

  • Contact information: name, email address, mailing address, phone number, or other details you provide through forms, calls, or messages.
  • Service information: service requests, booking details, appointment notes, property or project information, and related details needed to perform requested work.
  • Notary & identity information: identification details required by law (such as name, address, document type, ID issuer/expiration, signature) and notary journal entries. For remote or platform-based notarizations, this may also include identity verification steps and recordings maintained by the notary platform.
  • Uploaded or shared documents: documents you send for review, preparation, or notarization, including those that may contain sensitive personal, financial, or legal information.
  • Payment-related information: billing details processed through third-party payment providers (we do not store full payment card numbers on our own systems).
  • Technical & usage data: basic analytics such as IP address, browser type, device information, and pages visited, collected by our website host or analytics tools to help us understand site performance.

2) How we use your information

We use the information we collect to:

  • Respond to inquiries, schedule appointments, and deliver the services you request.
  • Maintain required records for notary work and business operations in compliance with Arizona law and other applicable regulations.
  • Communicate with you about confirmations, updates, invoices, and service-related information.
  • Monitor, maintain, and improve our website, service quality, and client experience.
  • Protect the security and integrity of our systems, prevent fraud, and enforce our policies and agreements.

3) Confidentiality & discretion

We treat client information with discretion. Access to your information is limited to those who reasonably need it to provide services or operate our business. Team members and service providers who handle client information are expected to follow confidentiality and security obligations.

We do not sell or trade your personal information. We also do not use your documents or notary information for unrelated marketing.

4) Cookies, website tools & analytics

Our website host and integrated tools may use cookies or similar technologies to keep the site functioning properly, measure performance, and understand general site usage. You can control cookies through your browser settings; limiting cookies may affect how some pages function.

5) Third-party service providers

We may share limited information with carefully selected third-party providers who help us operate — such as website hosting, email and communications services, secure payment processing, or approved notary/identity verification platforms. These providers are expected to use your information only as needed to perform their services for us and to maintain reasonable security safeguards.

While we choose reputable providers, we do not control their independent security practices or systems. If a third-party provider experiences a security incident or data breach, we are not responsible for their actions or failures. Where appropriate and where we are notified, we will take reasonable steps in line with our legal obligations and agreements with those providers.

6) Data retention

We keep personal and service-related information only as long as reasonably necessary to:

  • Provide services and maintain client relationships;
  • Comply with legal, accounting, and regulatory requirements (including Arizona notary record retention laws);
  • Resolve disputes and enforce our agreements.

When information is no longer needed, it is securely deleted, destroyed, or de-identified where practical.

7) Your choices & rights

  • You may request access to the personal information we maintain about you, subject to legal and recordkeeping requirements.
  • You may ask us to correct or update inaccurate information.
  • You may request deletion of certain information, except where we are required by law (for example, notary journals) to retain it.
  • To make a request or ask questions about your data, email concierge@desertskyconcierge.com.

8) Data security

We use reasonable physical, technical, and administrative safeguards to help protect the information we control. No system is completely secure, and we cannot guarantee absolute security of data transmitted to or stored by us.

You are responsible for maintaining the security of your own devices, login credentials, and email accounts used to communicate with us.

9) Third-party websites & links

Our website or communications may include links to third-party websites or platforms not operated by Desert Sky Concierge. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies before providing personal information.

10) Children’s information

Our services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe we may have unintentionally collected such information, please contact us so we can review and remove it where appropriate.

11) Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will update the “Effective” date at the top of this page. Your continued use of our site or services after any update constitutes acceptance of the revised policy.

12) Contact

Desert Sky Concierge LLC · Gilbert, Arizona · Tel: (602) 851-4937 · Email: info@desertskyconcierge.com

This Privacy Policy is intended as a general explanation of our practices and is not legal advice. If you have specific legal questions, please consult your own attorney.